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Privacy Policy

Privacy Policy

Effective Date: November 10, 2024

Hillary's Therapeutic Massage ("we," "our," or "us") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with us through our website and services.

1. Information We Collect

  • Personal Information: When you book an appointment, sign up for our blog, or contact us, we may collect personal information such as your name, phone number, email address, and any other details required to fulfill your request.
  • Payment Information: When you make a payment, we may collect billing and payment details as needed to process transactions. We use secure third-party payment processors to handle this information.
  • Health Information: For booking purposes and in compliance with industry standards, we may ask for information related to your health and wellness needs, which helps us provide tailored services. This information is kept strictly confidential.

2. How We Use Your Information

  • To Provide Services: We use your information to book appointments, provide personalized treatments, and deliver customer service.
  • To Improve Our Offerings: We may use your feedback and interactions with us to improve our services and website functionality.
  • Communication: We may use your contact details to confirm appointments, send reminders, and share relevant updates. If you sign up for our blog or newsletter, we will use your email to deliver content. You may unsubscribe at any time.
  • Billing and Payments: Your billing information is used solely for processing payments. We do not store complete payment details, as transactions are securely processed by third-party providers.

3. How We Protect Your Information

  • We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes secure servers, data encryption, and restricted access to sensitive information.
  • Only authorized personnel have access to sensitive data, and all staff members are trained in maintaining client confidentiality.

4. Information Sharing and Disclosure

  • We do not sell, trade, or otherwise transfer your personal information to outside parties unless required to provide our services (e.g., with payment processors) or as required by law.
  • If required by law, we may disclose your information to comply with legal obligations, enforce our site policies, or protect ours or others' rights, property, or safety.

5. Third-Party Services

  • We may work with third-party service providers, such as online booking and payment platforms, who assist in delivering our services. These providers have their own privacy policies, and we are not responsible for their practices. We recommend reviewing their policies before providing information.

6. Cookies and Tracking Technologies

  • Our website may use cookies or similar technologies to enhance user experience, analyze usage, and improve our website. You can disable cookies in your browser settings, but some features of the website may not function as intended if you do so.

7. Your Rights and Choices

  • Access and Correction: You have the right to access and update your personal information. Please contact us to request corrections or updates.
  • Opt-Out: You may unsubscribe from marketing emails at any time by following the unsubscribe link in our emails or by contacting us directly.
  • Data Deletion: You may request the deletion of your personal information, subject to legal and contractual restrictions.

8. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Effective Date" will indicate when the latest changes were made. We encourage you to review this policy periodically.

9. Contact Us

By using this website or our services, you acknowledge that you have read, understood, and agreed to these Terms and Services.